Terms and Conditions

Welcome to Hand Candles Online Shop. By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before placing any orders on our website.

1. General Information

Hand Candles is an online retailer specializing in high-quality hand candles. Our operations and services are based in Berlin, Germany.

2. Use of Website

By using this website, you represent that you are at least 18 years old and have the legal capacity to enter into these terms. You agree not to use the website for any illegal or unauthorized purpose.

3. Orders and Payment

All orders placed through Hand Candles are subject to product availability and acceptance. We reserve the right to refuse or cancel any orders at our discretion.

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• Prices are displayed in Euros and include applicable taxes unless stated otherwise.
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• Payment must be completed prior to shipment.
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• We accept payments according to the options made available during checkout.
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4. Shipping and Delivery

We strive to deliver your hand candles promptly and carefully. Shipping times may vary based on destination and product availability.

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• Delivery times will be provided at the time of purchase.
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• Risk of loss or damage transfers to the customer upon delivery.
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5. Returns and Refunds

If you are not completely satisfied with your purchase, please contact us regarding returns.

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• Items must be returned in their original condition and packaging.
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• Returns must be initiated within 14 days of receipt of the item.
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• Refunds will be processed after we have received and inspected the returned goods.
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6. Intellectual Property

All content on this website, including images of hand candles, text, graphics, and logos, are the property of Hand Candles and protected by intellectual property laws.

You may not copy, reproduce, or distribute any materials from the website without express written permission.

7. Liability

Hand Candles shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

We make every effort to ensure the accuracy of product descriptions and photographs, but do not guarantee that descriptions are error-free.

8. Governing Law

These Terms and Conditions are governed by the laws of the Federal Republic of Germany. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Berlin.

9. Contact Information

For correspondence related to these Terms and Conditions, please contact us at our physical address: